Privacy & Cookies Policy

Lewisham Music are committed to safeguarding the privacy of our website visitors, supporters and newsletter subscribers; this policy sets out how we will treat your personal information. Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the information below.

 

1. What information do we collect?

 

We may collect and store the following kinds of information. This information is only processed in a way which does not identify anyone:

 

  • information about your computer, mobile or other devices and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, the length of visit, page views and website navigation);

  • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

  • information that you provide to us for the purpose of subscribing to our website services, email notifications, and newsletters (including your first name, second name and email address);

  • any information that you choose to send to us when using our contact form on our website, by email, phone, or in person; and through the post.

 

2. Cookies

 

WHAT ARE COOKIES

This site uses cookies, which are tiny files that are downloaded to your computer to improve your experience when visiting a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find out more about cookies at www.allaboutcookies.org

 

HOW WE USE COOKIES

Our website offers email subscriptions and cookies may be used to remember if you are already registered and whether or not to show certain notifications which might only be valid to a subscribed or unsubscribed user. This site offers e-commerce and payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. When you submit data to us through a form such as that found on our contact page, cookies may be set to remember your details for future correspondence.

 

THIRD PARTY COOKIES

In some special cases, we also use cookies provided by trusted third parties. Our site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web. This helps us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the Google’s Analytics page.

 

When you make a payment on our website the transaction is completed using Stripe, a payment processor. For more information on Stripe’s cookies, see their privacy page at www.stripe.com/cookies-policy/legal

 

DISABLING  COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies could affect the functionality of this website. Further information about managing cookies can be found at www.allaboutcookies.org/manage-cookies/index.html

 

3. Using your Personal Information

 

Personal information submitted to us via this website, or given to us via email or phone, will be used for the purposes specified in this privacy and cookies policy or in relevant parts of the website. We may use your personal information to:

 

  • administer the website;

  • improve your browsing experience by personalising the website;

  • enable your use of the services available on the website;

  • send statements and invoices to you, and collect payments from you;

  • send you email notifications which you have specifically requested;

  • send you our newsletter and other marketing communications which you have specifically requested;

  • send you text messages relating to activities in which your children are participating.

 

4. Deleting your Personal Information

 

Data subjects will be entitled to the right to be forgotten and all information held about them removed by Lewisham Music provided that there is not a legitimate legal interest for keeping the information.

 

CONTACT

If would like to contact the Data Protection Officer for Lewisham Music you can do so at emma.chalk@lewishammusic.org or by calling the office on 020 3637 8088.